Terms & Conditions

1. Introduction

These terms explain how you may use our website: www.cheshireonlinepharmacy.co.uk. By using our Website, you confirm that you accept these terms. If you do not agree, you must not use our services.

2. About Us & Contact Details

Cheshire Online Pharmacy Ltd operates this Website.

  • Company number: 17174854
  • Address: Unit 86 Atlantic Business Centre, Atlantic Street, Altrincham, WA14 5NQ
  • Phone: 0161 669 9077
  • Email: [email protected]

3. Our Services

We offer medical consultations via online forms and/or telephone. If appropriate, a prescription will be issued following assessment.

  • You must be 18 or over
  • You must provide accurate medical information
  • Services are intended for UK and European residents

4. Orders & Supply

Your order is confirmed once your prescription is approved by email. If we cannot accept your order, you will not be charged.

5. Medical Information

Your information is reviewed by our pharmacy and prescribing team. Always read the patient leaflet included with your medication.

6. Products & Pricing

Product images are for illustration only. Prices may change before ordering but not after confirmation.

7. Payments, Cancellations & Refunds

Orders can be cancelled up to 48 hours before delivery. Medicines cannot be returned once dispatched due to safety regulations.

8. Delivery

Orders are dispatched only after clinical approval. Responsibility transfers once dispatched.

9. Personal Data

Your data is handled according to our Privacy Policy. Identity checks may be required.

10. Website Access

We may update or withdraw the Website at any time.

11. Liability

We are not liable for incorrect information provided by you or failure to follow medical advice.

12. Intellectual Property

All Website content is owned by us and may not be reused without permission.

13. Changes to These Terms

We may update these terms at any time.

14. External Links

We are not responsible for third-party website content.

15. Prescription Medicines

Prescription medicines are exempt from standard cancellation periods.

16. Entire Agreement

These terms form the full agreement between you and Cheshire Online Pharmacy Ltd.

Additional Information

  • Only one discount code may be used per order
  • Orders cannot be cancelled to apply a discount later
  • Changes must be made 48 hours before dispatch